Have questions? We have answers.
Orders
- Can I cancel my order?
- Can I change the shipping address on my order?
- How do I modify the items in my order?
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Bedding
- How deep are your Fitted Sheets?
- What are the dimensions of your Bedding products?
- Can I customize the items in a Bundle or Core Sheet Set?
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Shipping
- Does Brooklinen offer free US shipping?
- Which shipping carriers do you use?
- What are your shipping rates and timelines?
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Payments & Promotions
- Does Brooklinen offer discounts, coupons, or promotions?
- Why isn’t my promo code applying to my order?
- Why are there taxes charged on my order?
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Returns & Exchanges
- What are your return and exchange policies?
- Return and Refund Processing Time
- Can I return items to one of your retail locations?
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Brooklinen Rewards
- What are Brooklinen Rewards?
- How do I earn Brooklinen Rewards points?
- How do I redeem my Brooklinen Rewards?
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Bath
- What are the dimensions of your Bath products?
- How do I care for my Bath products?
- What certifications do your Bath products have?
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Warranty
- Does Brooklinen have a product warranty?
- What’s the difference between a return and a warranty claim?
- How do I file a warranty claim?
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International
- Do you ship internationally?
- Are your prices in USD?
- Will I have to pay duties or taxes on my international order?
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Laundry Collection
- What are the ingredients in the Complete Clean Bundle?
- What are the ingredients in your Detergent?
- What are the ingredients in your Fabric Softener?
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Brooklinen for Business
Contact Us
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646-798-7447
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